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Marketing - Customer relationship articles |
What is an Acceptable Response
What is an Acceptable Response? Many online marketers work odd hours, with no beginning of the day and no real end. How does this impact support and customer service inquiries? Some small businesses are afraid to reply to customer queries off-hours,...
Sell Yourself First
How many E-mails do you get promising great riches and you have absolutely no clue who sent it? Many of the return E-mail addresses are forged, and you have no possible way to respond to their offer. Sure they may give you a toll free number...
You Must Build A Customer List
If you run (or plan to run) an online business, it's especially important that you maintain and add to a customer/prospect list. Unlike a store-front business, which can draw on pedestrian traffic, you're only location is cyberspace.
You...
7 Tips for Winning Customer Appreciation & Loyalty
I am sure you have heard it before. The money is in your list. Follow up with your customers or your business will die. Here is a good list that will help you stay targeted in the right direction toward building your customer database.
1. Make...
Take It To The Customer
In the past, purchasing ad space was the solution to every entrepreneur's marketing challenge. Then it was direct mail, followed by telemarketing. But with advertising and postage costs on the rise, these tactics have lost some of their appeal.
Today...
Top Ten Strategies for Delivering 5-Star Customer Service
Customer satisfaction is valuable, but customer loyalty is priceless. In today's competitive world of business, it is becoming more and more important to deliver customer service that is unbeatable. These ten creative strategies can support you in turning...
Is Your On-Line Business Customer Friendly?
Customer service is increasingly seen as one of the most valuable uses for a commercial World Wide Web site. Your Web site is available on a 24 hour, seven days a week basis. So it is well worth exploring ways in which your customers can virtually "serve...
You Are Losing Customers By Not Doing This
Not doing what, you ask.
Writing and submitting articles.
Writing articles is a cost- effective way of promoting your business. It exposes you to potential customers in a way that few other marketing vehicles do.
Writing and submitting...
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